Code Security: OKX is not responsible for lost, deleted, or misdirected codes once they have been successfully distributed to the eligible user. Users are advised to store their codes securely.2.13. Personal Use: Distributed codes are for the personal use of the eligible OKX member only. Use or redemption on behalf of third parties may result in the invalidation of the code and/or disqualification from future campaigns.2.14.

Why am I not receiving the SMS authentication code? We send SMS codes to the mobile phone linked to your OKX account. Codes may take some time to arrive, and each is valid for 10 minutes. Your account will be locked if you enter incorrect codes 6 times within a period of time. If you're not receiving codes, try these solutions: Clear your browser or mobile app cache, then request a new code. Request a code on different OKX platforms: desktop browser, desktop app, mobile browser, or mobile app.

Please refer to our deposit guides below: Cash deposit How do I deposit AUD with bank transfer? Crypto deposit How do I make a deposit? (app) How do I make a deposit? (web) Learn more about Travel Rule: How do I unlock my deposit when the Travel Rule additional verification is required? Travel Rule FAQStep 4: Start trading You may start with Spot Trading to buy and sell your crypto effortlessly.

Guide to ID and selfie photos for identity verification

To redeem your coupon, follow these simple steps: Go to My Rewards > Coupons menu Select your coupon to view: The merchant coupon code Instructions for how and where to use it Terms and conditions specific to the offer Redeem: For online use: Copy and paste the code at checkout For in-store use: Show the code to the merchant staff Complete redemption as instructed by the merchantWhat are the important things to remember for Merchant Coupon Codes?

OKX may delay the distribution of Mystery Boxes or rewards due to system issues or other special circumstances. If you haven't received the Mystery Boxes or rewards within 48 hours after the completion of tasks eligible for Mystery Boxes or rewards, please contact customer service, and we'll actively follow up on the situation. OKX has the right to suspend, freeze, and/or seal user accounts and assets within the accounts according to applicable laws or OKX's terms of service.

Please read it carefully and check the agreement boxes Read through the consequences of closing the account Select close account and Yes, I'm sure to confirm the request Enter the 2FA code to complete the request Note: Transfer all the assets before migrating email from the other account, which will be closed to prevent data and asset loss.

Please read it carefully and check the agreement boxes Read through the consequences of closing the account Select close account and Yes, I'm sure to confirm the request Enter the 2FA code to complete the request Note: Transfer all the assets before migrating email from the other account, which will be closed to prevent data and asset loss. You're not allowed to withdraw your assets after the account is closed.

Once you've completed registration, your shipment will not be affected.Can I choose the contents or style of the gift box? No. Gift boxes are distributed on a randomized basis, selecting specific items or styles isn't supported.Can corporate accounts participate? Yes.

Having trouble choosing the appropriate photos of your ID or yourself during your verification process? Please check out the guidelines below.Which IDs are acceptable? Based on different Know Your Customer (KYC) requirements of different jurisdictions, you may use your passport, national ID card, driver's license, or other kinds of government-issued ID. The ID should also meet the following...

Request to send code to your email for verification process Fill in the code that you received once this page appears Once the Ticket details page opens, review the latest updates from our team. To reply, scroll to the reply box at the bottom of the page. Type your message or attach any supporting files. Click Send or Reply to continue the conversation with our support team. Note: Please continue all discussions about your issue within the original support ticket instead of creating new ones.

15.1 For the last 7 days For more information on how to access the order history for the last 7 days, please read our dedicated guide. 1 result = tradeAPI.get_orders_history( 2 instType="SPOT" 3 ) 4 print(result)15.2 For the last 3 months For more information on how to access the order history for the last 3 months, please read our dedicated guide. 1 result = tradeAPI.get_orders_history_archive( 2 instType="SPOT" 3 ) 4 print(result)16.

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Tap the banner to complete your tasks Note: always double-check the sender and look for your anti-phishing code to avoid scams. Access these tasks through the official app only.Step 2: Select your pending tasks After selecting the banner, you'll be directed to the Security Task Center page showing the actions you need to complete.

When I'm registering, I notice that there's a default affiliate invitation code already filled in and it can't be edited. Can I be allowed to edit it? No, it isn't allowed. The default invitation codes come from paid channels, such as affiliates, referrals, paid advertisements, and many more. To ensure fair competition among all channels, you can't edit the invitation codes on the registration page.7. How long does the affiliate application process take?