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Beneficial Ownership FAQ
A beneficial owner refers to the natural person(s) who ultimately owns or exercises effective control over your institution. The word “ultimately” is important because, in some cases, a person indirectly associated with an institution may still be considered its beneficial owner through a chain of ownership or control.Published on 10 Oct 2024Updated on 1 Dec 20256Official Rules for McLaren Race Rewind Fandom Digital Collectibles for Australia and Brazil
These circumstances include but are not limited to: (i) cases where a third party blockchain(s) suspends, discontinues, and/or terminates its business, closes down, and/or abnormally suspends or terminates the services; (ii) service suspension(s) due to maintenance as announced by a third-party blockchain; (iii) the system fails to transmit data; (iv) force majeure event(s) that lead to the suspension of the third-party blockchain; (v) third-party blockchain service interruption or delay arisingPublished on 19 July 2024Updated on 9 Feb 20261What documents are accepted as proof of sources of funds from decentralized finance?
Transaction history from your cryptocurrency wallet(s) showing the buying and selling record of the NFTs, including the transaction details, purchase date, and price paid. Screen capture from the platform that clearly displays your profile information (for example, username and email) confirming ownership. Important details to confirm the transaction of the NFTPublished on 12 Nov 2024Updated on 9 Feb 202652OKX Australia - New User Bonus Program
Reward calculation and distribution: The calculation of the reward(s) will be based on the BTC/AUD exchange rate on the day of distribution, as determined by the OKX platform on the distribution date. The distribution of the reward(s) will occur within 5 business days following the successful completion of each task. OKX may delay the distribution of rewards due to unforeseen technical or operational issues.Published on 10 June 2024Updated on 17 Nov 202568How to fix passkey error 50162 on Android devices
Find the passkey(s) Delete the passkey(s) Important note: if you also use OKX Pay, and the OKX Pay passkey works normally, do not delete the passkey labeled "OKX Pay," otherwise you may not be able to use OKX Pay. Return to OKX app and use your account normally. Optional: you can add or create a new passkey again after the deletionPublished on 8 Dec 2025Updated on 26 Dec 20251,154How do I select the correct network for my crypto withdrawals and deposits?
Crypto tokens are only compatible with the blockchain(s) they are built for transacting on. Each chain uses its own cryptography, which means each chain speaks its own "language". For most cryptocurrencies, OKX will automatically select the correct network, but for some, you'll be given the option to choose from a number of different network options. For those assets that prompt you to select a network, you must select the correct network.Published on 22 Aug 2023Updated on 5 Jan 202621,330What's Options trading?
Contract Type Relationship between S (final settlement price) and K (strike price) ITM/ATM/OTM Call options S>K ITM SK OTM S=K ATM What's the settlement currency for Options trading on OKX? OKX Options Orderbooks are settled in BTC or ETH instead of stablecoins. You can use stablecoins as margin if you trade in Portfolio margin or multi-currency cross mode.What's the index for contract in OKX Options trading? The underlying index is BTC-USD or ETH-USD.Published on 19 Nov 2024Updated on 9 Feb 202610How to contact a third-party payment channel?
You may reach out to the third-party payment channels via contact details below: Fiat partner How to contact Simplex https://www.simplex.com/support/ Banxa https://support.banxa.com/en/support/tickets/new MoonPay https://www.moonpay.com/contact-us Mercuryo mailto: support@mercuryo.io Coinify https://help.coinify.com/hc/en-us/requests/new UTORG https://utorg.pro/contacts/ Advcash https://support.advcash.com/hc/en-us/requests/new Fiahub https://www.fiahub.com/livechat/ Itez https://itez.com/contactsPublished on 2 Aug 2023Updated on 11 Feb 2026135What's OKX Affiliate Program?
Any breach of this clause may result in immediate termination of this agreement for both yourself and any sub-affiliates(s) in breach of this Agreement and may expose any breaching affiliate and/or sub-affiliate(s) to legal action and liability for damages, including but not limited to those imposed by regulatory authorities within the specified jurisdictions.Published on 27 Sept 2023Updated on 16 Mar 20263,177How do I trade with OKX on TradingView?
Deposit - Buy crypto If you're new to cryptocurrency without any crypto assets on the chain, navigate to the Buy Crypto option Choose from the available method(s) to purchase the tokens based on your preferenceDeposit - On chain If you already have crypto assets on chain, please follow the steps below to deposit crypto assets into our platform: Select Deposit from the dropdown of Assets option on OKX web page Make your deposit on the following page, as below: For the deposit on the app, visit herePublished on 29 July 2025Updated on 20 Jan 202662Index components weightage adjustment FAQ
To find out the latest component weight, you can always open our OKX Index page and select the index you want to learn more about, and you'll find the component's weight on our index details page (for example, https://www.okx.com/markets/index/btc-usdt). Find the component weightage on our OKX Index page5. What will be updated on API related to index component weights? No changes to current API endpoints and no new endpoints will be added.Published on 14 Dec 2023Updated on 12 Feb 202613Why haven’t I received a reply from the blockchain project team?
Paste it into the relevant blockchain explorer (for example, https://etherscan.io/ for Ethereum) to view the real-time status. If the transaction shows as confirmed, it means it has already been processed on-chain. If the receiving platform hasn’t credited your funds Contact the receiving exchange or wallet provider directly with your TxID, deposit address, and transaction details. Only the receiving platform can credit the funds once confirmed on-chain.Published on 17 Oct 2025Updated on 27 Jan 202612How do I stay safe from phishing SMS using the name OKX?
Save and use only the official OKX website (https://www.okx.com/) and download the app from verified app stores. If something seems off, contact OKX support through the app for official assistance.What I should NOT do: Don’t click on links from suspicious or unexpected SMS messages. Don’t call phone numbers from SMS messages unless you’ve confirmed their legitimacy through official sources. Don’t share your password, 2FA codes, or wallet keys with anyone—even if they claim to be from OKX.Published on 9 May 2025Updated on 4 Mar 2026321How can you protect yourself from a phishing attack?
It's recommended to input manually the official website of OKX: https://www.OKX.com. Don't enter sensitive information such as an account password in an unsafe environment or disclose account information to others, especially security related information such as passwords and private keys. OKX has launched anti-phishing code function. You can set the anti-phishing code in User Center > Security Center > Anti-phishing code.Published on 17 Aug 2023Updated on 3 Mar 20263,676OKX P2P user transaction rules
The Platform may directly freeze or disable the transaction, withdrawal, or all P2P features of the associated Account(s). 3. An Account is not being used by the users under whose name it is registered, or is illegally used to buy digital assets for others. Users are found to have sold, lent, or rented their Accounts to others, or have illegally purchased digital assets for others. Risk warning: Please keep your information safe to avoid being exploited by others for criminal acts.Published on 5 Sept 2023Updated on 28 Aug 20251,016