Select the cryptocurrency you want to transfer from Coinbase to OKX. Go to your OKX-account and copy your deposit address for that specific crypto. Copy the provided deposit address for that crypto to Coinbase. Initiate the crypto transfer from Coinbase. Paste your copied address in the withdrawal section of the selected crypto on Coinbase. Always double check if the address is copied correctly. Input the amount that you want to transfer from Coinbase to OKX.

We don't hold onto cash or freeze any payments from the buyer as the payment is made offline — from card to card (or from wallet to wallet). It's technically impossible for us to hold to payments made outside of the OKX platform. We'll release the crypto to the buyer's account after the seller confirms the payment has been received and selects the Release Crypto option.2. What should I do if I'm dealing with a scammer or have been scammed?

If no further issues are detected, your eligibility may be restored without any further action required from you.Can I still use other features? Yes, this restriction only affects the specific campaign.

Therefore, how can investors prevent themselves from falling victim to such fraud? This article will outline several common phishing attack techniques and provide our customers with security tips. Please remain vigilant against these tricks and ensure the safety of your assets.2. What are the common tricks of phishing attacks? Phishing attacks mainly include email attack, pharming and so on. Email attack: the attacker sends seductive or misleading email to the target user.

Public blockchains like Ethereum and Bitcoin operate independently from us. If you contacted their official channels and received no response, it’s likely because these projects do not provide one-on-one support for user transactions. For any issues related to deposits, withdrawals, or transfers made via our platform, please contact our customer support directly — our team will assist you from the exchange side.

This guide explores the key records typically recognized to demonstrate the origin of funds in the decentralized ecosystem.What are the commonly accepted proof types for the source of funds from decentralized finance?Regular users Statements from an exchange platform. Bank statement showing receipt of funds from exchange. Transaction receipts from decentralized exchanges showing funds swapped or obtained. Note: have to be issued within 3 months.

As such, stolen funds are often challenging to recover due to the anonymity and decentralization of digital assets.What should I do to protect myself from scams? We strongly recommend you to stay vigilant and follow these key actions to prevent falling victim to scams: Avoid clicking on unfamiliar links Refrain from authorizing unfamiliar projects Verify addresses for accuracy Protect private keys/mnemonic phrasesWhat more can I do to prevent or guard against potential risks?

Refrain from visiting untrustworthy websites or installing unknown software. Use devices and software from reputable sources only. Note: If your email, authenticator, and passkey accounts share the same login, a hacker could compromise all of them at once. Use separate accounts where possible for critical services. Your awareness is your first line of defense.

"From" (the sender) This is the sender address shown in your inbox, which can be easily forged. Example: From: noreply@okx.com2. Return-Path / smtp.mailfrom (server-observed sender) Return-path is the address used by the email server to send the message. It is more reliable than what you see from "From" but may also be spoofed. Return-path is the address used by the email server If this domain differs from the "From" address, it is a major warning sign.3.

Scammers are taking advantage of newly created OKX accounts to post fake USDT sell ads. Once a buyer places an order, they push for off-platform communication—commonly through WhatsApp, Telegram or Zalo. They then demand extra payments outside our platform, cancel the trade after receiving the cash, and move the USDT elsewhere—leaving the buyer with neither their crypto nor a refund.What are some...

Save and use only the official OKX website (https://www.okx.com/) and download the app from verified app stores. If something seems off, contact OKX support through the app for official assistance.What I should NOT do: Don’t click on links from suspicious or unexpected SMS messages. Don’t call phone numbers from SMS messages unless you’ve confirmed their legitimacy through official sources. Don’t share your password, 2FA codes, or wallet keys with anyone—even if they claim to be from OKX.

You can only transfer crypto from your main account into your sub-account. To transfer funds from your sub-account back to your main account, you must do this within the main account.How do I transfer crypto from my main account to sub-account?

If you select Withdraw all, the fee will be deducted from the withdrawal amount.3.2 Older App versions (e.g., 6.150 and earlier) The fee will be deducted directly from the withdrawal amount: Amount received = Withdrawal amount – Withdrawal fee3.3 Web version The web version follows the same deduction logic as the latest app version: If your account balance is sufficient, the fee will be deducted from your balance.

For account statements from specific data, you can download data from the past two years. The record time is based on the UTC time zone, with 00:00 as the default cutoff time On app, only account statement records from the past 12 months are available for download. Downloading account statements from specific data is not supported at this time.

The first trigger will ban you from C2C trading for 15 minutes. 2nd time After the 15-minute ban is lifted, the second trigger of the day will ban you from C2C trading for 30-minute. 3rd time After the 30-minute ban is lifted, the third trigger of the day will ban you from C2C trading for 1 hour. 4th time After the 1-hour ban is lifted, the fourth trigger of the day will ban you from C2C trading for 4 hours. 5th time More than 4 triggers a day will ban you from C2C trading for the whole day.