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How do I change my login password?
is successfully made Note: withdrawals and P2P trading will be unavailable for 24 hours on any new device after you change your login password.On the webI remember my login password Log in to your account at okx.com and go to the security center (Profile icon > Security) In Authentication methods, find Login password, and select Change password Find the login password on the security center page Fill in and confirm your current password, new password, 2FA code (if any) to continue Insert your passwordPublished on 22 Aug 2023Updated on 4 Mar 2026FAQ19,515OKX wallet announcement about official Starknet network service recovery
Dear OKX users: Receive official notification from Starknet. Currently, Starknet official network services have been restored. You can now conduct normal on-chain trading activities on Starknet. OKX will continue to provide you with better products and better services! OKX team December 20, 2023Published on 20 Dec 2023Updated on 17 Nov 2025AnnouncementsHow to solve the problem of encountering password errors when logging in to wallet
Dear OKX users, We've recently received user feedback about encountering password errors when logging in with the wallet extension. This issue may not be caused by the wallet or the password itself, and the relevant information is as follows: Problem: To ensure the security of your account, we've strengthened the security protection of our wallet to prevent account information from being stolen or cracked.Published on 20 June 2024Updated on 17 Nov 2025AnnouncementsHow do I protect my account from Trojan horse takeovers?
If you receive any one-time password (OTP) codes via SMS, don't enter them. Use a clean, secure device to change passwords for all critical accounts Contact our support to secure your account. Begin investigation and recovery only from a trusted device and network Follow up with these steps: Run a full antivirus scan on all devices. Remove unfamiliar apps or software. Check recovery options (email, phone, 2FA) across critical accounts to ensure they remain under your control.Published on 30 May 2025Updated on 5 Feb 2026FAQ10OKX Wallet supports Account Abstraction, create Smart Accounts with one click
In the future, the OKX wallet will continue to contribute to Account Abstraction technology based on EIP-4337, and will launch social recovery and other special features one after another. OKX Wallet will continue to provide you with excellent products and services! OKX Team August 2, 2023Published on 2 Aug 2023Updated on 17 Nov 2025AnnouncementsWhat should I do if I mistakenly withdraw crypto via the wrong network?
Once you've added the crypto network, select Send, paste the address you just copied, and Next to enter your password to complete the process of retrieving the assets Paste the address you copied after selecting send on MetaMaskWeb 1. Import your third-party wallet into MetaMask wallet via private key. Learn more on how to import your account on MetaMask Open the MetaMask wallet extension, select Import an existing account, and Type your Secret Recovery Phrase to import your wallet 2.Published on 17 Mar 2023Updated on 26 Jan 2026FAQ5,397How do I secure my account after detecting unusual activity?
If your previous device may be compromised, it’s best to use a secure device for any account recovery or checks to reduce the risk of unauthorized access.Published on 21 Mar 2025Updated on 12 Feb 2026FAQ29How do I secure my exchange account?
This means if crypto assets are stolen, recovery is almost impossible—making crypto accounts attractive targets for thieves. Without adequate security, an unauthorized user could steal your funds with no chance of recovery. To protect your assets, we offer advanced security features and encourage vigilance against phishing attacks, which are among the biggest threats to crypto users.Published on 12 June 2024Updated on 12 Feb 2026FAQ1,291OKX releases the OKX AI Robot NFT Collection
Excellent creators will share a prize pool of 10,000 USDT! Tutorial - How to get your AI NFTs? Step 1: Download the OKX Wallet App Click to download the OKX App Step 2: Create a new OKX Wallet or add an existing wallet [1] Open the OKX App, switch to Wallet, and select I don't have a wallet > Keyless wallet [2] Click Enable now to access the wallet [3] Enter your OKX account and password.Published on 10 May 2023Updated on 17 Nov 2025AnnouncementsNew upgrades for better copy trading experience
We are excited to announce some exciting new updates that will transform the way you follow and copy master traders. Here's what's new: Firstly, we have doubled the followers' capacity on Master Traders. This means more slots for copiers, to follow a master trader! Secondly, we have added the search feature that everyone has been asking for, to the market board, making it easier to find your favorite master traders. No more endless scrolling!Published on 21 Mar 2023Updated on 17 Nov 2025AnnouncementsRules on Managed Trading Sub-accounts
Whether investors can view positions, pending orders, and historical records depends on the trading team's trading history viewing permission settings The volume generated during the binding period is allocated to trading teams' master account Managed trading sub-account Fee Rate = Minimum [ Fee Rate from Trading team Account, Fee Rate from Investor's Master Account ]. Managed trading sub-account can enjoy taker fees from master accounts without any limits.Published on 4 Apr 2023Updated on 11 Apr 2025Product documentationTON network will no longer be available in OKX Wallet extension versions below 3.6.24
OKX Web3 Wallet will continue to provide you with excellent products and services! OKX team August 6, 2024Published on 6 Aug 2024Updated on 17 Nov 2025AnnouncementsAnnouncement on OKX Wallet Service Maintenance
OKX Wallet will continue to provide you with excellent products and services! OKX team May 11, 2024Published on 11 May 2024Updated on 17 Nov 2025AnnouncementsOKX Web3 Wallet has upgraded the alert logic of risky approvals
OKX Web3 Wallet will continue to provide you with excellent products and services! OKX Team Sep 27, 2024Published on 27 Sept 2024Updated on 17 Nov 2025AnnouncementsOKX Web3 Wallet Regarding Support for Fractal Bitcoin Network Runes Protocol
Official Runes Activation Countdown: https://explorer.unisat.io/fractal-mainnet/ OKX Web3 Wallet will continue to provide you with excellent products and services! OKX Team September 30, 2024Published on 30 Sept 2024Updated on 17 Nov 2025Announcements