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Changes to V5 API WebSocket subscription parameter and URL
The WebSocket channels below (see Table 1 for details) are now available from "/business" URL. The current URL ("/private" or "/public") will no longer service the WebSocket channels listed below from 20 June 2023. The changes apply to both demo and live trading. Please change the URL as soon as possible. Please complete the "instFamily" change listed above first, then switch to the new "/business" URL.Published on Apr 24, 2023Updated on Nov 17, 2025AnnouncementsHow do I download a P2P order receipt?
Select Download option to proceed to the next phase You can also click Download on the order detail page. Select Download button to proceed to the next phase Once the download is completed, check the Downloaded section of your browser to see if the download was successfulPublished on Dec 17, 2024Updated on Feb 9, 2026FAQ68How do I download my account statements?
Select download to download the statementI want to download account statements with full address To download your statements with a full address, please follow the steps here.Published on Nov 6, 2024Updated on Apr 1, 2026FAQ74What should I expect when changing my country of residence to any country within the European Economic Area (EEA) or Australia?
You can reauthorize access after the upgrade is complete, subject to service availability.Updated login URL Your login URL will change to app.okx.com. We recommend bookmarking the new URL for convenient access.Published on Jul 2, 2025Updated on Nov 17, 2025FAQ169How can you protect yourself from a phishing attack?
A phishing attack is a prevalent online scamming method where perpetrators use various techniques to mimic the URL address and webpage contents of a legitimate website.Published on Aug 17, 2023Updated on Mar 3, 2026FAQ3,688How do I secure my exchange account?
However, their URLs don’t match our official links. If you get a suspicious message, don’t panic. First, verify it using our Channel Verification tool to check the email, phone number, or URL. Then log in through our official URL and contact OKX Support with a screenshot. Our security features protect against threats, but it’s essential to stay vigilant. Always ensure you’re on OKX.com before entering sensitive info, and avoid clicking login links in emails or SMS.Published on Jun 12, 2024Updated on Mar 23, 2026FAQ1,311Get started with Orbit livestream
Your stream key and stream URL can be found under the streaming window. Copy the stream key and stream URL, and paste it into your preferred external streaming software. The following screenshots use OBS as an example. Paste the stream key and stream URL into your external streaming software. Configure the source of your video and audio. Preview your livestream on the Orbit livestream.Published on Jan 5, 2026Updated on Jan 29, 2026Product documentationHow do I add a custom remote procedure call (RPC) to the OKX Wallet?
New RPC URL: the custom RPC endpoint (must be a valid HTTPS address). Chain ID: unique identifier for the network (for example, 137 for Polygon). Currency symbol (optional): like ETH, BNB, and more. Blockchain explorer URL (optional): for viewing transactions (for example, https://polygonscan.com). Select Save or Add. Your custom RPC network will now be available on the network list. Note: Make sure the RPC URL you’re using is from a trusted source.Published on May 7, 2025Updated on Feb 24, 2026FAQ22Affiliate activity portal - join page enhancement
Affiliates are now able to directly promote the activity by sharing the "join" URL. This update makes it easy for you, an affiliate, to share ongoing campaigns with your community. How can an affiliate use this new feature? Simply follow the steps below: Look for an ongoing activity on the Affiliate Portal Tick the checkbox beside "Promote activity on Join page.Published on Jun 8, 2023Updated on Mar 25, 2026FAQ221What's OKX Affiliate Program in EEA?
You can also select Download > select any period from one day to one year > select Create report and download the data report. Note: You can create up to 30 reports per month. Each data report is available for download within 15 days after creation.How does OKX assess affiliate levels? We'll assess all affiliates monthly with immediate effect and adjust commission rates based on your affiliate level.Published on Sep 27, 2023Updated on Jan 22, 2026FAQ1What do I need to do when I change my country of residence?
Account statements and history data Your account statements, trading history, and funding history won't be accessible for download after updating your country of residence across data centers. You may download your required account statements or historical records before proceeding. If you have any questions or need further assistance, please contact our customer support team. Fee levels will be reset. API domain update Follow OKX API Documentation for the latest API domain updates.Published on Apr 10, 2025Updated on Mar 16, 2026FAQ531What's OKX Affiliate Program?
You can also select Download > select any period from one day to one year > select Create report and download the data report. Note: You can create up to 30 reports per month. Each data report is available for download within 15 days after creation.How does OKX assess affiliate levels? We'll assess all affiliates monthly with immediate effect and adjust commission rates based on your affiliate level.Published on Sep 27, 2023Updated on Apr 2, 2026FAQ3,202How to set up an OKX Signal Trading bot with TradingView
Step 5: Choose the Webhook URL section* in "Notifications". Paste the webhook URL copied from OKX to TradingView then click "Create".Published on Aug 30, 2023Updated on Dec 3, 2025Product documentationFast API Launch
Apply for OAuth Brokers do apply for a Third Party App IP Whitelist first In the OAuth Broker application, provide the following: Third Party Servers IP Whitelist Redirect URL Logo Fast API permissions Cross Domain Name 3. After your application is successful, you will receive an email with client_id and client_secret. Please keep this information safe and do not show it to others. User: How to activate the Fast API function?Published on Jan 5, 2023Updated on Apr 1, 2025Product documentationCommunity Feedback Program Terms & Conditions
The feedback form should include details such as the platform (website or app), URL (applicable for the website), screenshot, and identified issue. Users will be rewarded with USDT for each valid feedback submission. Reward tiers are as follows: Bronze: 1-5 valid feedback submissions, 25 USDT. Silver: 6-15 valid feedback submissions, 50 USDT. Gold: More than 30 valid feedback submissions, 100 USDT.Published on Jul 9, 2024Updated on Nov 17, 2025FAQ1