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X Layer upgrade and OKT/OKB asset handling FAQ
Before January 1, 2026, you can deposit OKT from your wallet to the platform. The platform will automatically convert your OKT to OKB based on the average closing prices between July 13 and August 12, 2025.The current price of OKB is relatively high. Why not exchange OKB for OKT at this price?Published on Aug 13, 2025Updated on Jan 29, 202625VIP New Year gift set FAQ
Eligible Users must (1) pass or have passed OKX's advanced identity verification, (2) reach or maintain OKX VIP status by 1 January 2026, (3) join the Promotion by providing all of the required information (such as delivery address) on the Promotion's landing page. The Reward will consist of an OKX swag item. Limit one (1) Reward per Eligible User. Sub-accounts will not be eligible to participate or receive any Rewards.Published on Dec 19, 2025Updated on Mar 3, 2026240OKX Sub-Affiliate link rules
Links created on or after January 1, 2026 will be assessed from the fourth calendar month upon link creation. Note: Links created before January 1, 2026, will continue to be assessed starting from the first day of the third calendar month after the link is created. Examples: A link created on August 1, 2026 will be assessed starting from November 1, 2026, and subsequently on the 1st day of each calendar month.Published on Sep 28, 2023Updated on Mar 16, 2026640What are Source of Funds (SoF) and Source of Wealth (SoW)?
income (past 12 months) Accountant Letter Issued within the last 3 months with business ownership confirmation Distribution Record Shows recent profit withdrawals or distributions Others Issued within the last 3 months with compensation or business ownership confirmation Investment returns Investment Account Statement Issued within the last 3 months Retirement Account Statement Issued within the last 3 months Brokerage Statement Issued within the last 3 months Bank Statement Shows investment incomePublished on Dec 24, 2024Updated on Mar 4, 2026720How to claim my RL OKXclusive Pass?
get started today with these steps: [1] Click I already have a wallet [2] Select Seed phrase or Private keys, and enter it [3] Then, go to the Face ID verification page, and click Enable now to complete the import Step 3: Claim the RL OKXclusive Pass [1] Click the NFT Market tab in OKX Wallet > Launchpad > RLTH OKXclusive Pass Free to Claim!Published on Apr 5, 2023Updated on Sep 12, 202537How can I do spot trading with the Jupyter Notebook?
15.1 For the last 7 days For more information on how to access the order history for the last 7 days, please read our dedicated guide. 1 result = tradeAPI.get_orders_history( 2 instType="SPOT" 3 ) 4 print(result)15.2 For the last 3 months For more information on how to access the order history for the last 3 months, please read our dedicated guide. 1 result = tradeAPI.get_orders_history_archive( 2 instType="SPOT" 3 ) 4 print(result)16.Published on Sep 29, 2023Updated on Sep 10, 2025543How do I use the custom interval feature?
Go to the Trading page Hover on the arrow besides the Candles option, and select the interval selector above the trading chart Scroll down and select Custom interval from the available options Select Custom Interval within the list of interval periods available Enter your preferred time interval (for example, 3 minutes, 12 hours, or any custom setting) Fill in the custom time interval as you wish Confirm your selection, and the chart will adjust accordinglyHow does the custom interval feature helpPublished on Mar 5, 2025Updated on Sep 10, 20255Supercharge your supercharts Terms & Conditions
OKX Middle East FinTech FZE operates under VASP Reference: VL/23/12/003. Please refer to the Terms of Service and Risk Disclosure for further details."Published on Oct 1, 2025Updated on Nov 6, 202529Why is my accessible balance lower than my funds unavailable for withdrawal?
USD value (Crypto asset) Accessible balance 60,000 (~1 BTC) Unavailable for withdrawal 60,000 (~1 BTC) (Protected value) 0 (Locked value) 60,000 (~1 BTC) Available for withdrawal 0 Stage 3: the user converts his 1 BTC to ETH at the price of 3,000 USDT/ETH. He receives 20 ETH at 17:10 UTC.Published on May 13, 2024Updated on Sep 8, 2025339A beginner's guide to identity verification
the last 3 months by your state or local government, your employer's Human Resources or finance department, and university or college10.Published on Sep 25, 2023Updated on Mar 18, 20266,447What should I do if I forget my OKX wallet password?
If you notice any abnormal behavior, scan your device for potential threats immediately.3. Frequently Asked QuestionsQ: Why can’t Web3 wallet platforms help users recover their passwords? Web3 wallets are non-custodial and decentralized multi-chain wallets that are fully controlled by users. The core principle of decentralized wallets is that users have complete ownership of their funds and private keys.Published on Oct 28, 2022Updated on Mar 5, 202613,247Lead traders FAQ
Therefore, your actual profit share as a lead trader will also decrease to the maximum profit-sharing ratio of the lower level.12. How do I check my lead trader profit-sharing amount? Open your OKX App > Explore > Copy Trading > Pending profits to view your profit sharing data. Learn more about how profit sharing works here.Published on Sep 6, 2023Updated on Mar 4, 2026118Passkey FAQ
With Bluetooth enabled on both devices, scan the QR code from your old device to authorize and complete the setup.3. I updated to iOS 18 but can't create a passkey. What should I do? If you're unable to create or use a passkey after upgrading to iOS 18, it's possible that the built-in Passwords app on your Apple device was deleted or is not functioning properly.Published on Mar 19, 2025Updated on Mar 4, 2026116How can I do derivatives trading with the Jupyter Notebook?
How can I get order history for derivatives trading with the Jupyter Notebook via Get order history (last 7 days) and Get order history (last 3 months)? # Get order history (last 7 days) result = tradeAPI.get_orders_history( instType = "SWAP" ) print(result) # Get order history (last 3 months) result = tradeAPI.get_orders_history_archive( instType = "SWAP" ) print(result)12.Published on Sep 28, 2023Updated on Feb 12, 2026193How do I verify OKX's ownership and balance of the wallet address?
It takes about 12 hours To query the balance from the OKX snapshot height, you need to roll back the node to that height after synchronizing to the latest height. Go to the BTC browser and search for the block hash of the next height after the snapshot height. Copy the block hash and enter it in the hash value part of the following command Run .Published on Sep 26, 2023Updated on Jan 26, 2026996