All
FAQ
Announcements
Product documents
TradingView Subscription Codes – Terms and Conditions
The specific expiration date for each code will be provided with the code itself. Codes are valid only for redemptions made before this date. After the initial discounted or free period, the TradingView subscription will automatically renew at its regular, non-discounted price. Users are responsible for managing their TradingView subscription and renewal settings directly with TradingView. The applicability of coupon codes, including any geographical restrictions, is determined by TradingView.Published on Jul 23, 2025Updated on Nov 17, 2025I haven't received the SMS code
We send SMS codes to the mobile phone linked to your OKX account. Codes may take some time to arrive, and each is valid for 10 minutes. Your account will be locked if you enter incorrect codes 6 times within a period of time. If you're not receiving codes, try these solutions: Clear your browser or mobile app cache, then request a new code. Request a code on different OKX platforms: desktop browser, desktop app, mobile browser, or mobile app.Published on Aug 16, 2023Updated on Mar 3, 202632,347I haven't received the SMS code
We send SMS codes to the mobile phone linked to your OKX account. Codes may take some time to arrive, and each is valid for 10 minutes. Your account will be locked if you enter incorrect codes 6 times within a period of time. If you're not receiving codes, try these solutions: Clear your browser or mobile app cache, then request a new code. Request a code on different OKX platforms: desktop browser, desktop app, mobile browser, or mobile app.Published on Aug 16, 2023Updated on Feb 9, 202622DEX Referral FAQ
After downgrade: friends’ discounts remain unchanged, but your total commission rate will adjust.What's the invitee discount range? You can set a 0–20% trading fee discount for invitees (whole numbers only). How to set it: select the discount percentage when creating the referral code. Note: once a code is created, the discount can't be modified. Strategy recommendations: Beginners: Set a 5–10% discount to ensure reasonable commission earnings.Published on Dec 31, 2025Updated on Feb 11, 20262How do I use Merchant Coupon Code?
A Merchant Coupon Code is a special reward that lets you enjoy discounts or free items from selected partner merchants. Each code is unique and may be redeemed online or in-store, depending on the merchant’s terms. You can find your available codes in the My Rewards > Coupons section of your app. Please note, these coupons are valid for a limited time only.How do I use my Merchant Coupon?Published on May 19, 2025Updated on Mar 16, 202619What's DEX Referral program?
To create your first referral code, go to the DEX Referral dashboard and select Create referral code to generate a custom code. Create your referral code You can create a custom referral code using 5–15 alphanumeric or numeric referral codes. Each wallet account can generate up to 100 referral codes. Once created, it can't be changed or deleted. For each code, you can set 0-20% invitee discount (whole numbers only) and the wallet bound to the code enjoys a service fee discount when trading.Published on Jul 21, 2025Updated on Mar 2, 2026325How do I trade with OKX on TradingView?
Select Buy now to proceed with payment Select Next to proceed to the Payment method page Enter your coupon code in the "Have a promo code?" field to activate your discounted TradingView subscription Enter coupon code to complete your purchaseHow do I deposit via TradingView?Published on Jul 29, 2025Updated on Jan 20, 202662How do I change my phone number?
Select Send code in both the SMS code from new phone number and SMS code from current phone number fields. We'll send a 6-digit verification code to both your new and current phone numbers. Enter the code accordingly.Published on Sep 7, 2023Updated on Mar 12, 202614,289How do I change my phone number?
Select Send code in both the SMS code from new phone number and SMS code from current phone number fields. We'll send a 6-digit verification code to both your new and current phone numbers.Published on Sep 7, 2023Updated on Nov 3, 20251How do I update my email?
Enter the code accordingly.Published on Sep 6, 2023Updated on Oct 15, 20251How do I migrate my email address or phone number to another account? (web)
For email address migration Go to Profile and select Security Find Email verification and select Change email if you would like to update your email Enter your email in the New email field Select Send code in both the New email code and Code for original email fields. We'll send a 6-digit verification code to both your new and current email.Published on Aug 22, 2023Updated on Mar 4, 2026384How do I change my email?
Enter the code accordingly.Published on Sep 6, 2023Updated on Feb 9, 20264,033How do I migrate my email address or phone number to another account? (app)
Enter the codes accordingly Enter the 2FA code to continue (if any) If the new phone number is linked to another account, a pop-up message will appear. Select Migrate phone number to continue A guideline will be displayed. Select I understand to proceed A preview page will appear.Published on Aug 22, 2023Updated on Feb 9, 2026588How do I link an authenticator app?
Link an Authenticator AppOn the appAdd an Account Use your authenticator app to scan the QR code or manually enter the Setup code in the authenticator app. You may name the account for easier identification. 2. Enter the Verification Code to Complete the Setup Check the latest verification code displayed in your authenticator app and enter it in the New Authenticator App field to complete the setup. Note: Please make sure to securely store your private key.Published on Aug 29, 2023Updated on Feb 12, 202615,904How do I register an account on OKX?
Enter the verification code to move on to the next step Insert your phone number in the Phone number field, and select Verify now Insert your phone number with your country code to verify your phone number A six-digit registration verification code will be sent to your phone number and you'll have 10 minutes to enter the verification code into the Enter your phone code field. When you've done so, select Next to continue.Published on May 23, 2024Updated on Mar 3, 202626,802