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OKX DEX user guide (app)
Boost is designed to help users engage with Web3 ecosystems and discover additional value through participation-based incentives.What exchange modes are supported on the OKX DEX app?Meme Mode Meme Mode focuses on trading specific Meme tokens. Users can browse and trade Meme-related assets in a dedicated market view with tailored trading options.Published on Aug 24, 2023Updated on Mar 3, 2026FAQ5,905How do I make a deposit? (app)
There are 2 ways to make a deposit to your account: Open your OKX app, select Deposit Opening Deposit page from Homepage Open your OKX app, go to Portfolio, and select Deposit Opening Deposit page from Portfolio Select Deposit crypto and asset that you want to deposit, then select the Deposit network Deposit details will then automatically generate You can either select Copy to copy the deposit address to your withdrawal platform app or scan the QR code using your withdrawal platform app to makePublished on Sep 1, 2024Updated on Oct 15, 2025FAQ85How do I link an authenticator app?
It is also available on major app stores such as Huawei AppGallery, Xiaomi App Store, OPPO App Store, and vivo App Store.If Microsoft Authenticator is not available in the app store on your device, you can first install any of the app stores mentioned above and then download it from there. Link an Authenticator AppOn the appAdd an Account Use your authenticator app to scan the QR code or manually enter the Setup code in the authenticator app.Published on Aug 29, 2023Updated on Feb 12, 2026FAQ15,813How do I make a deposit? (app)
If you can't find a certain token and network on the deposit page, it means this token is not supported and your assets may be lost.On the app There are 2 ways to make a deposit to your account: Open your OKX app, select Deposit Opening Deposit page from Homepage Open your OKX app, go to Assets, and select Deposit Opening Deposit page from Assets Select the crypto that you want to deposit, then select the Deposit network Deposit details will then automatically generate Select your OKX account inPublished on Aug 22, 2023Updated on Jan 26, 2026FAQ146,604How do I make a withdrawal? (app)
If you've set up a passkey: Withdrawal amount > 10,000 USDT: passkey + dual verification (phone/authenticator app + email) Withdrawal amount ≤ 10,000 USDT: you can choose passkey + phone (preferred) or authenticator app, or 3FA/2FA (if only 2FA is available, only 2FA is required) If you haven't set up a passkey: Phone + authenticator app (if bound) + email3. How is multi-factor verification performed during withdrawals?Published on Aug 22, 2023Updated on Mar 3, 2026FAQ5,724How do I create passkeys? (app)
Before you create a passkey, make sure you at least have: A mobile device with iOS 16.0.0+ or Android 7.0+, or A USB security key that supports the FIDO2 protocol Note: iOS: Requires iOS 16.0+ and the system Passwords app. Update iOS or reinstall the app if needed. (The standalone Passwords app requires iOS 18+.) Passkeys can sync across devices using the same Apple ID. Android: Passkeys depend on Google services, so your device must be able to access Google. 2.Published on Aug 16, 2023Updated on Mar 3, 2026FAQ12,594How do I enable allowlist? (app)
If your account is compromised, the extra layer of protection will prevent you from withdrawing funds to any unauthorized addresses.Getting started Open your OKX App, go to Assets > Withdraw. 2. Select your preferred withdrawal method (Withdraw crypto) > select the Asset you'd like to withdraw > Select destination. 3. Select Address book > select Address Settings in the top-right corner > you can either enable the Allowlist only or enable the New address withdrawal lock at the same time.Published on Aug 14, 2023Updated on Feb 12, 2026FAQ1,886Disabling cloud sync on your authenticator app
Please check your profile settings and ensure that you don't enable it in the app settings while using Microsoft Authenticator. iOS: Open Microsoft Authenticator, select Settings, and toggle iCloud Backup off. Android: Open Microsoft Authenticator, select the More button in the upper right corner, select Settings, and toggle Cloud Backup off.Install the authenticator app on a separate device (optional) For added security, install your authenticator app on a device without the OKX app installed.Published on May 12, 2023Updated on Feb 12, 2026FAQ4,390Third Party App IP Whitelist Launch
For users that want to connect with a broker securely, we do recommend you to create API keys using this feature if your broker supports server IP whitelisting Log in to your OKX account Go to your profile icon (upper right corner) Click "API" and "Create API Key" For Purpose, choose "Binding third-party apps" Select from the dropdown to see the whitelisted Third Party Apps that support IP whitelist and choose your preferred broker Fill in the rest of the fields Confirm your API key creationPublished on Jan 5, 2023Updated on Apr 1, 2025Product documentationHow can I troubleshoot web or app issues?
Clearing cache is helpful when your crypto app keeps crashing during startup or after updates.Reinstall OKX app If your OKX app is still not working after updates and cache clearing, it’s time for a full uninstall/reinstall: Remove OKX app from your device. Restart your phone. Download the latest version again from the official app store.Published on Feb 11, 2026Updated on Mar 4, 2026FAQ2How do I update my authenticator app?
You'll receive an email/SMS confirmation upon changing authenticator app successfully.Web Go to the Profile icon and select Security. Find Security on the Profile page Find Authenticator app and select Change. Find Authenticator app in the Authentication methods section Select Continue and follow the on-screen instructions.Published on Aug 1, 2024Updated on Feb 12, 2026FAQ155How do I freeze my account? (app)
Get SMS/email and authentication code and Confirm to freeze the account Note: it's required to bind with authenticator app in your account before freezing it.Published on Jul 11, 2024Updated on Oct 15, 2025FAQ7How do I change my authenticator app?
You'll receive an email/SMS confirmation upon changing authenticator app successfully.Web Go to the Profile icon and select Security. Find Security on the Profile page Find authenticator app and select Change. Find Authenticator app in the Authentication methods section Select Continue and follow the on-screen instructions.Published on Sep 11, 2023Updated on Feb 12, 2026FAQ4,190How do I manage my wallet? (app)
A wallet is all you need for your Web3 experience.Getting started Open the OKX official website, select Download App, and scan the QR code to download the OKX app. Alternatively, you can also search for the OKX app on the App Store or Google Play.Published on Aug 22, 2023Updated on Feb 12, 2026FAQ1,946How do I close my account? (app)
Get SMS/email and the authentication code and Confirm to close the account Note: it's required to bind with the authenticator app in your account before closing it.Published on Aug 22, 2023Updated on Feb 11, 2026FAQ883